Why Buy From Us?
Since 1975, Jerry Duncan Ford has been a leader in customer service. We work hard to make life-long customers. That means we take time with each of our customers to answer your questions. We know that buying a car is an important decision, and we are honored that you include us in your search. We don't take you for granted.
We approach every customer as a unique individual. There is no "on-size-fits-all" solution. You can expect this approach at every level of our dealership. Our sales, finance, service, and parts departments are committed to your satisfaction. If you have a problem with our service, we will fix it. If you have a extraneous circumstance, we work with you.
It isn't possible to keep doing business on a local level without extraordinary attention to customer needs, and we are looking forward to doing business for a long time. As our local community evolves, you can expect our support and sponsorship for as responsible corporate citizens. You can also expect to receive the same level of customer care when it comes to our regional or long distance customers.
Jerry Duncan Ford serves customers from our local area, East Tennessee, the Southeast, and all over the nation. They come back to us for many reasons, but above all, it is our unwavering commitment to the highest quality customer service. There are some principles that we are unwilling to compromise, and your satisfaction is at the top of that list.